Responsible Gaming

Before you open a game or place a wager, decide how much time and money you are comfortable spending. Consider this amount a leisure expense that you can afford to lose. Once your limit has been reached, stop playing. Do not add more funds simply because you have lost money or because you believe a win is due.

There is no reliable strategy that guarantees a win. Random games are not affected by previous results, and a run of losses does not make a win more likely. Winnings are never certain, and gambling outcomes should not be treated as a source of income, a solution to debt or a way to recover earlier losses.

Practical ways to stay in control

• Set a spending limit before each session and keep to it.
• Set a time limit and take regular breaks away from the screen.
• Use only money set aside for entertainment, never rent, bill, food or borrowed money.
• Keep gambling separate from essential household finances where possible.
• Avoid gambling when you are upset, tired, stressed, intoxicated or trying to solve a personal problem.
• Do not chase losses by increasing stakes or playing for longer than planned.
• Treat any winnings as a result of chance rather than money that must be won again.
• Keep a simple record of deposits, wagers, withdrawals and time spent playing.
• Do not let gambling interfere with work, study, relationships, sleep or other activities.
• Talk openly with someone you trust if you are finding it difficult to follow your own limits.

Gambling is not suitable for everyone. You must meet the applicable minimum age requirement and follow the laws and rules that apply where you live. Do not allow another person to use your account, and do not use an account belonging to someone else. Account security and responsible play are shared responsibilities.

Account controls can help you put a pause between an impulse and an action. Depending on the service, your location and the applicable requirements, responsible gambling options may include deposit limits, loss or wagering limits, session reminders, reality checks, cooling-off periods and temporary or permanent account restrictions. These tools are designed to support your decisions, but they cannot remove the need for personal judgement.

Set limits before you start

Choose a limit that reflects your actual entertainment budget, rather than an amount based on what you hope to win. A daily, weekly or monthly limit can make spending easier to monitor. If a limit is available through your account, review the settings carefully before confirming them. Allow time for any increase or change to take effect where a delay applies.

Take a break when needed

A cooling-off period or temporary break can be useful if gambling has started to take more attention than you intended. Use a break at the first sign that you are playing too often, spending more than planned or feeling unable to stop. A break should be treated as a genuine pause, not as an opportunity to switch to another account or gambling service.

Consider self-exclusion

Self-exclusion is a stronger account restriction for people who want to stop gambling for a set period or permanently. If you choose self-exclusion, do not try to get around the restriction by opening another account, using another person’s details or asking someone else to place bets for you. Depending on your circumstances, you may also wish to explore self-exclusion arrangements or support services available in your Australian state or territory.

If you cannot find a particular control, or you are unsure how a limit works, check the available account settings and seek clarification through the service’s approved support channel. Never rely on a limit that you have not confirmed. You remain responsible for checking your account activity and contacting support promptly if something does not look right.

Problem gambling can develop gradually. It may affect anyone, regardless of age, income or previous experience. The important thing is to take concerns seriously rather than waiting for the situation to become more severe. A single warning sign does not automatically mean that you have a gambling problem, but several signs together may indicate that extra support would be helpful.

Possible warning signs

• Gambling for longer or spending more than you planned.
• Thinking about gambling frequently or feeling restless when trying to stop.
• Chasing losses or believing that a big win will solve financial problems.
• Borrowing money, selling possessions or using credit to gamble.
• Hiding gambling activity, deposits, losses or account statements from others.
• Feeling anxious, guilty, irritable or distressed after gambling.
• Missing work, study, sleep, appointments or family commitments.
• Arguing with people close to you because of gambling.
• Trying to cut back or stop but returning to gambling repeatedly.
• Using gambling to escape stress, loneliness, sadness, anger or other difficult feelings.
• Neglecting bills, essential spending, health or personal responsibilities.
• Gambling after drinking alcohol or using substances, when judgement may be affected.

If any of these signs feel familiar, consider stopping play and taking a break immediately. Review your recent activity honestly, remove access to available funds where practical and tell a trusted person what is happening. A conversation with a qualified gambling counsellor can help you understand your options without judgement. Support may also be available through state and territory gambling help services, community health providers and mental health professionals in Australia.

Financial stress can make gambling concerns harder to manage. If gambling has affected bills, debts or essential expenses, consider speaking with a free financial counselling service or another qualified financial professional. Do not gamble to try to repair the situation. If you feel unsafe, overwhelmed or at risk of harming yourself or someone else, seek urgent help through appropriate emergency or crisis services in your area.

Glorion Casino supports informed choice and encourages players to use the controls available to them. We aim to provide clear information about responsible gambling, account restrictions and the importance of keeping personal details secure. We may take steps required by applicable law, regulatory requirements or our platform rules where account activity raises responsible gambling or customer protection concerns.

We cannot determine your personal financial position or make decisions about the amount of time or money that is right for you. You are responsible for setting appropriate boundaries and following them. If gambling no longer feels enjoyable, or if you are uncertain about your ability to stay within your limits, stop playing and seek support before continuing.

Before you play, ask yourself

1. Can I afford to lose the amount I plan to spend?
2. Have I set a clear time and spending limit?
3. Am I gambling for entertainment rather than to make money or recover losses?
4. Am I calm, rested and making decisions without pressure?
5. Would I be comfortable discussing this session with someone I trust?
6. Do I know where to find a break, limit or self-exclusion option if I need one?

If your answer to any of these questions is no, do not start or continue the session. Take a break, review your account controls and consider speaking with a support service. Asking for help early is a responsible decision and can make it easier to regain control.

For questions about responsible gaming options or account restrictions, use the approved support route available through Glorion Casino. Do not send sensitive account information through an unverified channel. We will not ask you to bypass a limit, self-exclusion or other protection that has been put in place.